Civic Tech for European Cities

Citizen-Powered Traffic Reporting for European Cities

Civesto helps road operators and public authorities review structured citizen reports with photos, locations and a recorded processing history. The receiving workflow is agreed for each pilot.

Built for European public sector

Reports, evidence views and delivery interfaces support the receiving authority's review.

Structured citizen reports

A report combines the submitted media, location, category and processing status. Capture and receipt times have separate meanings; transmission depends on connectivity.

Controlled access to records

Authority accounts use scoped access. Purpose, identity requirements, retention and hosting are agreed before a pilot uses real citizen data.

DATEX II v3.5 export

DATEX II output is prepared for schema and category-mapping validation. Connection to an authority's system requires its receiving profile and acceptance test.

Multi-tenant geofence

Tenant accounts and API keys restrict access to configured areas. The pilot defines the authorised recipients and the data each may receive.

How it works

The citizen records an observation, Civesto prepares the record, and the responsible specialist reviews it. Each receiving interface is validated with its owner.

Diagram: Citizen App sends reports to Civesto Cloud, which forwards via webhook to municipal panel and via scheduled export to DATEX II national feeds.

Use cases

Municipal traffic departments

Review structured reports within the authority's area of responsibility, with evidence views and exports.

Road operators

Review reports about obstacles, visibility and road conditions. The specialist assesses the evidence and decides what to do.

Authority integration teams

Agree the receiving format, permitted fields and delivery checks for an existing authority system.

Pilot evaluation

Compare the pilot with the authority's existing process using agreed cases, review time, location corrections and accepted deliveries.

Compliance & standards

Legal purpose, access, hosting and evidence requirements are reviewed with the receiving authority. Technical documentation describes implemented functions and remaining validation work.

Purpose and access review Operational review DATEX II validation Accessibility review

Pricing

Scope, hosting, support and service levels are specified in the agreed proposal.

Starter

€500 /month

Up to 1 city / 50,000 reports per month. Email support.

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Pro

€2,500 /month

Up to 5 cities / 500,000 reports. Priority support, custom violation codes, DATEX II export.

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Enterprise

€5,000+ /month

Authority-specific deployment and support, subject to an agreed scope and operating responsibilities.

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Describe your receiving workflow and the questions you would like the demonstration to answer.

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